Is this El Castillo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the El Castillo have a swimming pool?

No, this El Castillo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is El Castillo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Castillo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Castillo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Castillo?

Based on the information reported by the owner or manager, the El Castillo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Castillo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Castillo | Hotel in Ponferrada

| 8.2 (141 Reviews) | 1 Bathroom

Hotel in Ponferrada

Hotel in Ponferrada with a coffee shop and a restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Housekeeping is not available.
El Castillo offers 48 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Ponferrada hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Policies

Check-in

Check-in time starts at 3:00 pm

Check-out

Check-out before noon late check-out fee: eur 10.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available. cribs (infant beds) are available.

Payment Policy

Fee for continental breakfast: approximately eur 5 for adults and eur 5 for children self parking fee: eur 15.00 per day late check-out fee: eur 10.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

DIEGO

Oct 12, 2025 01:20:15 PM

Review Score: 8

Summary: Okey

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