Is this Puerto Banus hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Banus hotel have a swimming pool?

Yes, this Puerto Banus hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Banus hotel?

Best-rates for the Puerto Banus hotel starts from $118 per night with includes Spa, Bar, Air Conditioner, Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Fireplace/Heating, Toiletries, Laundry, TV, Accessibility, Restaurant, Parking, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Banus hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Banus hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Banus hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Banus hotel?

Based on the information reported by the owner or manager, the Puerto Banus hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Banus hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Banus hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hard Rock Hotel Marbella – Puerto Banús | Hotel in Marbella

| 8.8 (895 Reviews) | 1 Bathroom

Puerto Banus Hotel | Hard Rock Hotel Marbella – Puerto Banús

Hotel in Puerto Banus, Marbella

Art Deco hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, 2 poolside bars, and 3 bars/lounges are onsite.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Bathrobes

Towels

Rainfall showerhead

Shower

Toilet paper

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Memory foam mattress

Pillow menu

Premium bedding

Air conditioning

Heating

Bed sheets

Laptop-friendly workspace

Energy-saving switches

Slippers

Iron/ironing board (on request)

Desk

Phone

LED light bulbs

Safe

Breakfast

24-hour room service

2 restaurants

Free buffet breakfast available daily 7:30 AM–11:00 AM

2 poolside bars and 3 bars/lounges

Espresso maker

Minibar

Coffee/tea maker

Parking

Limited onsite parking

Secured uncovered self parking on site (EUR 20 per night)

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Well-lit path to entrance

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Hardwood flooring in room

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Activities

Full-service spa

Sauna

2 outdoor pools

Lifeguards on site

Indoor pool

Fitness center

Shopping

Steam room

Yoga classes

Billiards/pool table

Entertainment

55-inch flat-screen TV

Satellite channels

General

Elevator

Front-desk safe

Reception hall

Gift shop/newsstand

ATM/banking services

French

Italian

Portuguese

Spanish

English

German

Double-glazed windows

No plastic drinking straws

Renovated entire property - June 2022

Reusable tableware only

Reusable cups only

Designated smoking areas

Comprehensive recycling policy

Vegetarian dining options

Biodegradable drinking straws

Vegan dining options

Guest Services

2 outdoor pools

Indoor pool

Snack bar/deli

Concierge services

Daily housekeeping

Multilingual staff

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Luggage storage

Internet

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool sun loungers

Pool umbrellas

Lifeguards on site

Spa

Sauna

Steam room

Massages

3 treatment rooms

Massage/treatment rooms

Hot tub

Couples treatment room(s)

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Uncovered self parking fee: eur 20 per night pet fee: eur 50 per pet, per night plus eur 75 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per night, plus a one-time cleaning fee of eur 75 restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean and safe (palladium) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Nov 14, 2025 02:03:42 AM

Review Score: 10

Summary: Nice stay very friendly staff and enjoyable that breakfast was included. Spa was extra - better be included otherwise a positive stay

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room Room Size: 237 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Square feet - 237, Grab bar - in shower, Number of bedrooms - 0, Ping - 7, Square meters - 22, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Bed count minimum 1, Roll-in shower, Furnished balcony, Bed count maximum 2
Suite (Silver) Room Size: 344 square feet m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 344, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Free bottled water, Separate sitting area, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Studio Suite, Pool View Room Size: 498.2 square feet m² 2 King Bed and Twin Sofa Bed	General Square meters - 46.3, Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Square feet - 498.2, Ping - 14, Bed count minimum 2, Furnished balcony, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Suite (Gold) Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 13, Square feet - 474, Square meters - 44, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Studio Suite Room Size: 334 square feet m² 2 King Bed and Twin Sofa Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square feet - 334, Bed count minimum 2, Furnished balcony, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Room Room Size: 237 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Square feet - 237, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 1, Square meters - 22, Furnished balcony, Number of bathrooms - 1, Bed count maximum 2
Superior Room Room Size: 237 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Square feet - 237, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 1, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2