Hotel Puerto Palace | Hotel in Puerto de la Cruz
Hotel in Puerto de la Cruz
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.
Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bidet
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Shower/tub combination
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Rainfall showerhead
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Free toiletries
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Hair dryer
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Towels
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Air conditioning
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Down comforter
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Blackout drapes/curtains
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Bed sheets
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Safe (surcharge)
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Phone
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Soundproofing
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Desk
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Connecting rooms available
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Iron/ironing board (on request)
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Coffee/tea in common area(s)
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1 poolside bar and 1 bar
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1 restaurant
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Minibar
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Free self parking on site
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Limited onsite parking
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Wheelchair accessible (may have limitations)
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Outlet shopping
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Theme parks
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Fishing
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Hiking/biking trails
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Beach access
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Outdoor tennis court
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2 hot tubs
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Pilates classes
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Playground
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Basketball
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Fitness classes
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Mini golf
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Sauna
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Spa services
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Tennis
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Children's pool
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Volleyball
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Arcade/game room
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Fitness center
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Lifeguards on site
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2 outdoor pools
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TV
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Conference space (6458 square feet)
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Meeting rooms
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Business center
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Computer station
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Elevator
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Banquet hall
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Front-desk safe
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Reception hall
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Ballroom
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Gift shop/newsstand
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Vending machine
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Library
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French
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Spanish
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German
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Portuguese
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English
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Italian
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Smoke-free property
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TV in lobby
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Playground
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Snack bar/deli
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Mini golf
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Children's pool
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Babysitting (surcharge)
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Laundry facilities
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Arcade/game room
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2 outdoor pools
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Soundproofed rooms
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Multilingual staff
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Wedding services
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Laundry facilities
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Luggage storage
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Porter/bellhop
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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Garden
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Pool sun loungers
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Terrace
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Lifeguards on site
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Balcony or patio
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Massages
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Manicures and pedicures
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note that this property has a dress code that requires long pants in the restaurant during dinner hours. safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Single Room
Room Size:
215 square feet m2
|
GeneralSquare meters - 20, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Bathroom grab bars, Ping - 6, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Portable bathtub seat |
|
Standard Single Room, Pool View
Room Size:
m2
|
GeneralPool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Standard Triple Room
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, No rollaway/extra beds, Bathroom grab bars, No cribs (infant beds), Number of bedrooms - 1, Square feet - 344, Bed count maximum 3, Bed count minimum 2, Portable bathtub seat, Ping - 10 |
|
Double Room Single Use, Pool View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bathroom grab bars, Square feet - 344, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Bed count maximum 2 |
|
Economy Double Room
Room Size:
m2
|
GeneralRollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Economy Triple Room
Room Size:
m2
|
GeneralRollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
|
Standard Double Room
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Bed count maximum 2 |
|
Economy Double Room (2 adults + 1 child)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Double Room Single Use, Sea View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 2, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
|
Family Room (3 adults)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Family Room (2 adults, 2 children)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Double Room, Pool View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room, Sea View
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
|
Triple Room, Sea View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bathroom grab bars, No cribs (infant beds), Square feet - 344, Ping - 9.67, Bed count maximum 3, Number of bathrooms - 1, Portable bathtub seat, Bed count minimum 3 |
|
Family Room (3 adults and 1 child)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Triple Room, Pool View
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, No rollaway/extra beds, Bathroom grab bars, No cribs (infant beds), Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count maximum 3, Bed count minimum 2, Portable bathtub seat |
|
Double Room, Pool View (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room, Sea View (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Square meters - 32, Bathroom grab bars, Ping - 9.67, Bed count minimum 1, Bed count maximum 2 |
|
Double Room Single Use
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bathroom grab bars, Square feet - 344, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Ping - 10, Bed count maximum 2 |
|
Standard Room (2 adults and 1 child)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Portable bathtub seat, Ping - 10, Square meters - 32, Bathroom grab bars, Bed count minimum 1, Bed count maximum 2 |
|
Standard Single Room, Sea View
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1 |
|
Family Room (4 adults)
Room Size:
m2
|
GeneralNumber of living rooms 0, Pool view, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
FAQ's
Is this Hotel Puerto Palace pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Hotel Puerto Palace have a swimming pool?
Yes, this Hotel Puerto Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Hotel Puerto Palace?
Best-rates for the Hotel Puerto Palace starts from $119 per night with includes Balcony/Terrace, Business Services, Sports/Activities, Restaurant, Hot Tub, Laundry, Security/Safety, Wellness Facilities, Spa, Guest Services, Internet, Air Conditioner, Pool, TV, Accessibility, Toiletries, Entertainment, Parking, Wheelchair Accessible, Bedding/Linens, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Hotel Puerto Palace a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Hotel Puerto Palace wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Puerto Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Hotel Puerto Palace?
Based on the information reported by the owner or manager, the Hotel Puerto Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Hotel Puerto Palace?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
