Is this Hotel Sercotel Ciutat d'Alcoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-in time for Hotel Sercotel Ciutat d'Alcoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Sercotel Ciutat d'Alcoi have a swimming pool?

No, this Hotel Sercotel Ciutat d'Alcoi does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Sercotel Ciutat d'Alcoi?

Best-rates for the Hotel Sercotel Ciutat d'Alcoi starts from $63 per night with includes Entertainment, Bedding/Linens, Guest Services, Wellness Facilities, Internet, Air Conditioner, Parking, Bar, Toiletries, Wheelchair Accessible, Accessibility, Breakfast, Child Friendly, Laundry, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Sercotel Ciutat d'Alcoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Sercotel Ciutat d'Alcoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Sercotel Ciutat d'Alcoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Sercotel Ciutat d'Alcoi?

Based on the information reported by the owner or manager, the Hotel Sercotel Ciutat d'Alcoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Sercotel Ciutat d'Alcoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Sercotel Ciutat d'Alcoi | Hotel in Alcoy

Name: Hotel Sercotel Ciutat d'Alcoi
Address: Alcoy, Alicante, Spain, ES
Price range: Prices for upcoming dates start at $63 per night
Rating: 9

| 9.0 (262 Reviews) | 1 Bathroom

Alcoy Hotel | Hotel Sercotel Ciutat d'Alcoi

Hotel in Alcoy

Hotel in Alcoy with a health club and a 24-hour business center
Along with a health club, this smoke-free hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Free toiletries

Private bathroom

Bathtub or shower

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Bed sheets

Desk

Phone

Free local calls

Laptop-friendly workspace

Safe

Soundproofing

Connecting rooms available

Breakfast

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends: EUR 10.9 for adults and EUR 10.9 for children

Room service available

1 coffee shop/cafe

Minibar

Parking

Wheelchair-accessible parking available

Roundtrip airport shuttle (surcharge)

Self parking on site (EUR 15 per night)

Airport shuttle on request

Accessibility

Low-height counter and sink

Raised toilet seat

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Bathroom emergency pull cord

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Grab bar near toilet

Activities

Fitness center

Entertainment

Digital channels

LCD TV

General

Conference center (9268 square feet of space)

24-hour business center

Meeting rooms

Banquet hall

Library

Front-desk safe

Elevator

Spanish

English

TV in lobby

Smoke-free property

Guest Services

Soundproofed rooms

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 35.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 10.9 for adults and eur 10.9 for children self parking fee: eur 15 per night pet fee: eur 15 per accommodation, per night service animals are exempt from fees rollaway bed fee: eur 35.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 15 per accommodation, per night service animals are welcome, and are exempt from fees up to 44 lbs per pet welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Andrew

Nov 14, 2025 12:46:06 AM

Review Score: 8

Summary: Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Size: 226 square feet m² 1 Double Bed	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bed count minimum 1, Bed count maximum 1
Premium Double Room Room Size: 334 square feet m² 1 Double Bed	General Bidet, Square meters - 31, Number of living rooms 0, Bathrobes, Ping - 9, Number of bedrooms - 0, Square feet - 334, Bed count minimum 1, Bed count maximum 1
Classic Double Room Room Size: 205 square feet m² 1 Double Bed	General Square feet - 205, Bidet, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Junior Suite Room Size: 474 square feet m² 1 Double Bed	General Bidet, Number of living rooms 0, Bathrobes, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44
Superior Twin Room Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bed count minimum 2, Bed count maximum 2
Family Room Room Size: 355 square feet m² 3 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 355, Bed count maximum 3, Square meters - 33, Ping - 10, Bed count minimum 3
Classic Twin Room Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Bidet, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bed count minimum 2, Bed count maximum 2
Premium Twin Room Room Size: 334 square feet m² 2 Twin Beds	General Bidet, Square meters - 31, Number of living rooms 0, Bathrobes, Ping - 9, Number of bedrooms - 0, Square feet - 334, Bed count minimum 2, Bed count maximum 2