Is this Alcala de Henares hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala de Henares hotel?

Check-in time for Alcala de Henares hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala de Henares hotel have a swimming pool?

No, this Alcala de Henares hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala de Henares hotel?

Best-rates for the Alcala de Henares hotel starts from $85 per night with includes Designated Smoking Area, Business Services, Internet, Toiletries, Guest Services, Breakfast, Parking, TV, Balcony/Terrace, Bar, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Laundry, Accessibility, Bedding/Linens, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala de Henares hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala de Henares hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala de Henares hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala de Henares hotel?

Based on the information reported by the owner or manager, the Alcala de Henares hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala de Henares hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ibis Alcalá de Henares la Garena | Hotel in Alcala de Henares

| 8.6 (277 Reviews) | 1 Bathroom

Alcala de Henares Hotel | ibis Alcalá de Henares la Garena

Hotel in Alcala de Henares

Hotel in Alcala de Henares with a 24-hour business center and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is not available.
Ibis Alcalá de Henares la Garena offers 92 air-conditioned accommodations with safes and designer toiletries. Televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Designer toiletries

Bidet

Shower

Bedroom

Free cribs/infant beds

Bed sheets

Air conditioning

Safe

Bulk dispenser for toiletries

Soundproofing

Water-efficient showers only

Energy-saving switches

Iron/ironing board

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Phone

LED light bulbs

Breakfast

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 7.95 for adults and EUR 3.98 for children

1 bar

Coffee/tea in common area(s)

Parking

Electric car charging station on site

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Activities

Golfing

Entertainment

Cable/satellite channels

General

24-hour business center

Front-desk safe

Elevator

Free newspapers in lobby

English

French

Romanian

Spanish

No plastic soda bottles

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Local artist showcase

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic drinking straws

Comprehensive recycling policy

TV in lobby

Designated smoking areas

Humane treatment of captive wild animals

No plastic water bottles

Locally-owned & organized tours & activities

At least 80% lighting from LEDs

Guest Services

Soundproofed rooms

Laundry facilities

Free cribs/infant beds

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Luggage storage

No housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight minimum check-in age: 16

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 3 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 7.95 for adults and eur 3.98 for children pet fee: eur 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Peter

Sep 14, 2025 03:30:31 PM

Review Score: 10

Summary: This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Twin Beds Room Size: 237 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 6.66, Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Double Room, 1 Double Bed Room Size: 237 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 6.66, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Double Room, 1 Double Bed with Sofa bed Room Size: m² 2 Double Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2