Is this Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Old Town hotel have a swimming pool?

No, this Old Town hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old Town hotel?

Best-rates for the Old Town hotel starts from $154 per night with includes Wellness Facilities, Hot Tub, Wheelchair Accessible, Accessibility, Guest Services, Internet, Balcony/Terrace, Security/Safety, Spa, Bar, Toiletries, Breakfast, Laundry, Air Conditioner, Bedding/Linens, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old Town hotel?

Based on the information reported by the owner or manager, the Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Old Town hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Santa Clara Urban Hotel & Spa | Hotel in Palma de Mallorca

| 9.4 (280 Reviews) | 1 Bathroom

Old Town Hotel | Santa Clara Urban Hotel & Spa

Hotel in Old Town, Palma de Mallorca

Hotel with a full-service spa, 5-minute walk to Cathedral of Santa Maria of Palma
A full-service spa, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Santa Clara Urban Hotel & Spa offers 20 accommodations with minibars and safes. A pillow menu is available. 37-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Toothbrush and toothpaste

Bathrobes

Shower

Towels

Free toiletries

Bedroom

Bed sheets

Pillow menu

Air conditioning (climate-controlled)

Blackout drapes/curtains

Safe

Iron/ironing board (on request)

Slippers

Phone

Breakfast

1 coffee shop/cafe

Full breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 17 for adults and EUR 8.50 for children

Room service available

1 bar

Minibar

Free tea bags/instant coffee

Parking

No onsite parking available

Accessibility

Elevator

Wheelchair-accessible spa

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Stair-free path to entrance

Handrails in stairways

Well-lit path to entrance

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Activities

Beach access

Bicycle rentals

Full-service spa

Entertainment

37-inch Smart TV

Cable/satellite channels

General

Elevator

Front-desk safe

Italian

German

Swedish

Spanish

English

Smoke-free property

Guest Services

Laundry facilities

Concierge services

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

24-hour front desk

Multilingual staff

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Spa

Hot tub

Steam room

Sauna

Massage - Swedish

Spa open daily

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for full breakfast: approximately eur 17 for adults and eur 8.50 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash

Reviews

GRACE

Sep 17, 2025 11:12:38 PM

Review Score: 10

Summary: Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Single Use Room Size: 301 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Junior Suite Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Superior Double Room Room Size: 344 square feet m² 1 Queen Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Double Room Room Size: 301 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Suite, Garden View Room Size: 592 square feet m² 1 King Bed	General No cribs (infant beds), Number of bedrooms - 1, Square feet - 592, Ping - 16.64, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1