Suites You Soho | House in Madrid

7.2 (76 Reviews) |   1 Bedroom  1 Bathroom
Palacio House | Suites You Soho

1 Bedroom House in Palacio, Madrid

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and climate control. Other amenities include down comforters, an ironing board, a desk, and luggage storage.

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Amenities

Air Conditioner
Parking
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Private bathroom
  • Hair dryer
  • Toilet paper
  • Soap
  • Shower
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Down comforter
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Heated floors
  • Soundproofing
  • Laptop-friendly workspace
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking options include a garage
  • Height restrictions apply for onsite parking
  • Limited onsite parking (max 6 spaces per unit)
  • Airport shuttle on request
  • Covered self parking on site (EUR 20 per night)
Accessibility
  • No elevator (single level property)
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
Activities
  • Zoo
  • Theme parks
Entertainment
  • 40-inch flat-screen TV
  • Digital channels
General
  • Spanish
  • English
  • Italian
  • French
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: eur 40 per vehicle (one-way) airport shuttle fee per child: eur 40 (one-way), (up to 18 years old) covered self parking fee: eur 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Tajala
Sep 19, 2025 02:32:18 AM
Review Score:   4
Summary: On arrival at the address, I was confused because there was no signage and where the map took me was the street behind and the building was derelict and fenced off. I phoned the customer help number and was answered by a woman who wasn't responding to any of my queries and proceeded to hang up the call. I tried phoning back but there was no response. I had to get my travel partner to phone the number and in which they immediately responded. I was appalled by the lack of communication and customer service skills provided. The lady made no attempt to guide me to the correct building, all she kept on repeating was follow the address. I was stood on the street for 30 minutes before I decided to walk around the block and start looking at individual front doors. It then became clear to me that my room was behind a gated entrance. This was already overwhelming as the instructions were not clear. I managed to make my way into the room and upon arrival I went for a shower and was struggling to figure out how the hot water worked as there was one particular way it had to be set. That night, when I went to sleep the bedsheets were flimsy as there were 3 layers of thin sheets that kept on moving around and made it uncomfortable whilst sleeping. I decided to remove the middle layer. The following day when I was folding the removed sheet, to my horror I found a dead bed bug. This terrified me and when I requested for the room to be cleaned, I was denied this request as I was only staying
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Room Arrangement

Room Info Facilities
Standard Double Room, Accessible
Room Size: 161 square feet m2
1 Double Bed
Standard Double Room, Accessible

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Raised toilet seat, Transfer shower, Square meters - 15, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Portable shower seat, No rollaway/extra beds, Square feet - 161, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Ping - 4.52
Standard Room
Room Size: 129 square feet m2
1 Double Bed
Standard Room

General

Square feet - 129, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Bed count minimum 1, Square meters - 12, Bed count maximum 1
Deluxe Double Room
Room Size: 161 square feet m2
1 Queen Bed
Deluxe Double Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Ping - 5, Square meters - 15, Bed count minimum 1, Bed count maximum 1
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Nightly rates from:
USD132
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