Is this Queenstown Village Apartments pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown Village Apartments?

Check-in time for Queenstown Village Apartments starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown Village Apartments have a swimming pool?

No, this Queenstown Village Apartments does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown Village Apartments?

Best-rates for the Queenstown Village Apartments starts from $380 per night with includes Other, Security/Safety, Wellness Facilities, Child Friendly, Parking, TV, Fireplace/Heating, Restaurant, Bar, Toiletries, Internet, Balcony/Terrace, Bedding/Linens, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Queenstown Village Apartments a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown Village Apartments wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown Village Apartments has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown Village Apartments?

Based on the information reported by the owner or manager, the Queenstown Village Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown Village Apartments?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown Village Apartments are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Queenstown Village Apartments | Hotel in Kawarau Falls

| 8.8 (125 Reviews) | 1 Bathroom

Kelvin Heights Hotel | Queenstown Village Apartments

Hotel in Kelvin Heights, Kawarau Falls

Luxury hotel with 2 restaurants and a coffee shop
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe.
Housekeeping is available on request.
Queenstown Village Apartments offers 17 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Other

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 16

Check-out

Check-out before 10 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Nearby parking fee: nzd 16 per night (13123 ft away) housekeeping is available for an additional fee and varies based on unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Catherine

May 2, 2025 09:54:43 AM

Review Score: 6

Summary: The property was spacious and had a good view, but was quite tired looking and a few things were broken, which I have emailed the property about, but had no response. The worst thing was one of the bed bases was broken - it had a big sink hole and on looking underneath we noticed some of the slats were broken. We had to sleep on the mattresses on the floor. In the kitchen one of the hobs was faulty, turning on automatically when the wall switch was turned on, but hob switch turned off. the extractor fan and light did not work. One heater in a bedroom was hanging off the wall. The carpet was worn and needed stretching to smooth out ridges.

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Queenstown Village Apartments | Hotel in Kawarau Falls

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